Billing, refunds & cancellation
$89 creates a character and covers her first month. $89 per month keeps her running. Fanvue Payments takes the card.
Who charges the card
All paid functionality is billed through Fanvue Payments, on the Fanvue plan for this app. The amount is USD 89.00 today, then USD 89.00 per month. Fanvue is the merchant for that charge. Echelon Labs LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA, Wyoming, USA, operates this website and does not charge your card. This site has no checkout of its own and does not store a card number. The card is charged by Fanvue, not by this site. Customer service for the product is [email protected]. Questions about the charge itself go to Fanvue.
Before you are sent to Fanvue you have to actively confirm that you are 18 or older, that you agree to the Terms, and that you agree to the subscription. Those boxes are not pre-ticked. Generation starts immediately at your request.
Renewing consent
Consent to the subscription is recorded when you agree and must be renewed at least every 12 months. We ask again on her page. If you do not renew, she stops posting and chatting. Fanvue keeps billing until you cancel on Fanvue. You can cancel that bill at any time on Fanvue.
What the first $89 buys
Casting, the identity lock, training her character model, and the first month of her running: scheduled image generation, posting to a connected account, and chat.
The monthly fee
$89 per month, charged by Fanvue from the end of the first month, until you cancel on Fanvue. It covers continued generation, chat and posting for that character. One fee per character. This site does not charge it.
Cancelling
Cancel the $89 on Fanvue. Deleting her here does not stop that bill. She keeps running until the end of the period already paid, unless you delete her, which stops her on this site immediately.
Refunds
- Training failed: if we cannot produce a working character model, email [email protected] and we will ask Fanvue to refund the $89 in full. Fanvue sends the refund. We do not.
- Cooling off: where consumer law gives you a statutory cancellation right, you have it. Note that generation begins immediately at your request, and where you ask us to begin at once you may lose that right once her model has been trained — we will tell you this before you are sent to Fanvue.
- Part months: part months are not refunded except where we have materially reduced what a paid character can do, in which case we ask Fanvue to refund the current month pro rata.
- Closure for breach: no refund where an account is closed for a breach of the Acceptable Use Policy.
Failed payments
If a Fanvue payment fails, Fanvue retries it. A character whose fee is unpaid stops posting and chatting; if it stays unpaid for 30 days she and her trained model may be deleted. We do not charge the card ourselves.
Taxes and currency
Prices are in US dollars. Any tax is added by Fanvue at its checkout.
Refunds of the charge
Refunds of the subscription are handled by Fanvue. If we cannot produce a working character model, email [email protected] and we will ask Fanvue to refund the charge. This site does not run card disputes.